Articles
Can I pay in different currencies?
Currently, an invoice cannot be paid with two separate payment currencies. However, you can pay...
Do you offer refunds?
On month-to-month services, our policy is to not issue refunds except for SLA credits on a...
PayPal/Amazon Pay Verification
For first time customers who purchase our servers using PayPal or Amazon Pay, we require a...
Why is there a hold on my bank account even though the transaction was declined?
As the merchant, we only accept or resend payments made to us by the processor (the 3rd party...
Why was my card declined?
The most common reason for a declined credit card transaction is mistyped information. This could...